Google/Yelp/Facebook Review Management
Get More Reviews on Google Business, Facebook and Yelp in 3 Easy Steps
1: Make a Plan
A plan of attack will help you stay on track and keep your campaign streamlined and cost-effective.The first prioritize where you want to get more reviews. You might start with the platform showing bad reviews, so you can get them out of the way. Or you might start with the most common.The majority of customers look at Google Business reviews first, though Facebook and Yelp also play an important role.
2: Set up
Now that you have all the ingredients to get more reviews on Google, Facebook, Yelp or another site, it’s time to start the recipe. With a little prep work up front, you can automate a good deal of this process and save hours of time in the long run.
One of the challenges in gathering reviews for third-party sites is it’s difficult to tell when or if customers respond. You also can’t know if these reviews will be good or bad. Gathering reviews on a platform you control allows you to better monitor your campaign. Once you have a reliable way to gather and organize your testimonials, you can start expanding to other sites and get more reviews on Google, Facebook, or Yelp.
3: Expand
Now that you have a collection of good reviews from satisfied customers, you have a few options to get more reviews on Google, Facebook, Yelp or other sites. Keep in mind that you can place testimonials strategically around your website as well.
Consider your customers’ responses, and the platform you’re working with to choose the strategies that are best for you. You might send these requests in automated follow-up emails, using custom fields to personalize the email.
No matter which strategy you choose, be sure to: get your customer’s permission to use the video, thank them, provide them with incentive or rewards where possible, and show your appreciation for their participation. Remember that your customers have many demands on their time, so they may need multiple reminders as well as incentives to participate.
Courtesy boast.io